Shipping & Returns

CONIVD-19 ESTIMATED SHIPPING TIMES

We treat each order as our first, so we'll make all efforts to get you your order delivered to you as soon as possible. To offer you the best quality/price ratio, we do hold select inventory in CANADA & USA so shipping for select jewelry and all clothing will be delivered within 6-10 business days for all domestic orders.

Even though we are a Canadian based company, we do have our custom collection that is shipped directly from our factory based in China. We supervise the production, packing and shipping process to ensure you receive the best value for money. Shipping times for products coming overseas are the following:

Production
Shipping Times
Custom Jewelry
5-10 days
10 – 24 days
Non Custom Jewelry
2-3 days
6-10 days

 

NB. There are currently delays with shipments worldwide due to the Corona pandemic. Please add at least 1 week to the above estimated times. Please write us at support@JustDuaIt.com for specific details on your order. Please note customers are responsible for any customs and tax charges for their order. 

Please note that during peak seasons the above estimate delivery times can vary. If you have any questions regarding an order you placed or if you have questions prior to ordering, please email us at support@JustDuaIt.ca

RETURNS


With all this being said once your order has been shipped we will be unable to make any changes to your order. Normally we do not issue a refund until you return us the product as like any other business but if you are in desperate need of the money we can issue a refund now in hopes you return to us once you receive it.

As always thank you for supporting our vision and wish you nothing but the best!

Thank you,
Sanaam Memon
Founder